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Privacy policy

Website privacy

We are One Consult Building Services Ltd. We are a company registered in England and Wales with company number 12098456 whose registered address is at Office 8, Ground Floor West Nicholas House, River Front, Enfield, England, EN1 3TF. In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’.

 

You can contact us in any of the following ways:

 

  • by phoning us on 020 8364 4445

  • by e-mailing us at enquiries@one-consult.net or

  • by writing to us at Office 8, Ground Floor West, Nicholas House, River Front, Enfield, EN1 3TF. 

 

We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

 

We have appointed Claire O’Neill, Director of Operations as our Data Protection Officer. You can contact her using the details set out above.

 

We may update this policy from time to time.  This version was last updated on 20/04/2022.

Your rights under data protection law

Under data protection laws you have certain rights in relation to your personal information, as follows:

  • Right to request access: (this is often called ‘subject access’). This is the right to obtain from us a copy of the personal information which we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.

  • Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.

  • Right to erasure: (this is often called the “right to be forgotten”). This right only applies in certain circumstances. Where it does apply, you have the right to request us to erase all of your personal information.

  • Right to restrict processing: this right only applies in certain circumstances. Where it does apply, you have the right to request us to restrict the processing of your personal information.

  • Right to data portability: this right allows you to request us to transfer your personal information to someone else.

  • Right to object: you have the right to object to us processing your personal information for direct marketing purposes. You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 4 above) and there is something about your particular situation which means that you want to object to us processing your personal information. In certain circumstances you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).

In addition to the rights set out above, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent. 

 

 If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice. If you do make a request then please note:

  • we may need certain information from you so that we can verify your identity;

  •  we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and

  • if your request is unfounded or excessive then we may refuse to deal with your request.

We are registered with the Information Commissioner’s Office, the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. Registration number: ZB331293.

Marketing

We will never pass your personal information on to any third parties for marketing purposes.

Third party websites

Our website may contain links to third party websites. If you click and follow those links then these will take you to the third party website. Those third party websites may collect personal information from you and you will need to check their privacy notices to understand how your personal information is collected and used by them.

Complaints

If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). 

 

Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position.  You can contact us using the details set out at the beginning of this privacy notice.